 |
Hiroshi Itoh
President and Representative Director |
 |
Philosophy

The increasing complexity, sophistication and globalization of information and communication networks in our society makes it a social challenge of vital importance to ensure the security of personal information. As an integrated information and network services provider focused on information security, large-scale disaster response, and other safety- and security-oriented services, SECOM Trust Systems is aspiring to become a trustworthy and dependable company our customers can turn to when in need, with an awareness that it is an important mission for us to offer solutions that enhance personal information security in our society as well as to ensure personal information security internally.
|
 |
Compliance

SECOM Trust Systems handles personal information on our customers in compliance with privacy laws and regulations, privacy guidelines issued by the competent authorities governing our business, and our internal regulations, including Information Security Policy.
|
 |
Definition of Personal Information

Personal information means information on an individual that enables the identification of the individual (and includes information that can easily be checked against other information, thereby enabling the identification of the specific individual).
|
 |
Collection and Use of Personal Information

(1)Collection of Personal Information

SECOM Trust Systems does not collect personal information on individuals without their consent. Nor do we use personal information other than for purposes announced or stated in advance.

※Security cameras are in operation in our reception and office areas to monitor for incidents and accidents.
※Telephone inquiries may be recorded for content confirmation.
(2)Use of Personal Information

SECOM Trust Systems uses customer-provided personal information mainly for these purposes:

・ communication for secure provision of products and services, mailing of documents, and the like;
・ screening necessary for the provision of services;
・ personal identification and content confirmation;
・ provision of information on our products, services, events, and others;
・ compilation and analysis of personal information for preparation of non-personally identifiable statistical data, market research, data analysis, and product research and development; and
・ qualification screening of job applicants.
(3)Sharing of Personal Information

We may share personal information to provide, enhance, or make known to customers the products and services of SECOM Co., Ltd. and SECOM Group Companies (companies in which SECOM Co., Ltd. owns a majority of voting shares or interest, directly or indirectly).

The personally identifying data items we share are name, address, telephone number, and e-mail address.
(4)No Use Other Than for Stated Purposes

We will not, without the prior consent of our customers, use their personal information other than for purposes stated in advance. Without such consent, we will not use the information for any additional purposes.
|
 |
Disclosure of Information to Third Parties

We will not disclose personal information to any third parties except if:

・ we have the prior consent of the relevant customer(s);
・ we are required to do so by courts, prosecution, police or other public agencies under laws and regulations;
・ we are required to do so for protection of the personal safety or property of individuals, when it is difficult to obtain the consent of the relevant customer(s);
・ we are specifically required for the improvement of public hygiene or promotion of sound growth of children, when it is difficult to obtain the consent of the relevant customer(s); and
・ we are required to cooperate with national or municipal agencies or parties commissioned by them in performing certain duties as stipulated by laws and regulations, when obtaining the consent of the relevant customer(s) might adversely affect the performance of said duties.
|
 |
Management of Personal Information

(1)Ensuring Data Accuracy

We will make efforts to keep personal information accurate and current to the extent necessary for the achievement of the stated purposes for which it is to be used.
(2)Security Control Measures

We will take reasonable physical, technical, and organizational security measures to prevent and avoid such problems as unauthorized access, loss, destruction, alteration, and leakage of personal information.
(3)Supervision of Employees

We will provide the necessary and appropriate supervision of our employees assigned the responsibility of handling personal information in order to ensure the secure management of said personal information by them.
(4)Supervision of Contractors

When contracting out the handling of personal information in whole or in part, we will provide the necessary and appropriate supervision of the contractors to ensure the secure management of said personal information by them.
|
 |
Disclosure‚ Correction‚ Suspension or Cessation of Use of Personal Information

In the absence of special circumstances, we will respond to requests for the disclosure, correction, suspension or cessation of use, or suspension or cessation of provision to third parties of personal information to the extent reasonable and within a reasonable period after confirming the identity of the requesting party.
|
 |
Complaints‚ Concerns and Inquiries on Personal Information

SECOM Trust Systems will make efforts to respond with sincerity and speed to any complaints, concerns, or inquiries addressed to us.

<Contacts>

| (1) |
Individuals who provided customer information online from our Web site or on such occasions as seminars:
Contact us via the online inquiry form available on our Web site. |
| (2) |
Individuals who are using our mail service:
Contact us via the online inquiry form available on our Web site. |
| (3) |
Individuals who provided contact, application, and other customer information upon provision of our services:
Contact the section to which personal information was provided. |
| (4) |
Telephone Inquiries
Toll Free Number: 0120-39-0756 (available 24 hours x 365 days) |
| (5) |
Individuals who provided information to apply for jobs:
Contact the Recruitment Section by e-mail (it-saiyou@secom.co.jp). |
| (6) |
Other
Contact us via the online inquiry form available on our Web site. |
|
 |
Ongoing Improvement of Privacy Management Practices and Procedures

We have a privacy manager in place to ensure that an ongoing improvement is made to our privacy management practices and procedures. Further, we conduct internal education and training for privacy awareness.

Currently serving as privacy manager is the Manager, Administration Division, who can be contacted at +81-3-5775-8255.

Periodic visits to our Web site are recommended to check for revisions to this privacy policy which will be posted on the site from time to time.
|
| |
Effective Date: May 1, 2006
|
 |
The following concerns the handling of personal information on our Web site.

Communication Security

Our Web site employs SSL(※) encrypted communication to prevent access to or alteration of personal information by third parties. This enables our customers to send and receive personal information securely.

※SSL (Secure Socket Layer) is an industry-standard encrypted communication technology for encrypting communication between Web servers and Web browsers. (This does not guarantee 100% security due to the nature of encryption technology.)
<About Cookies>

Cookies(※) are employed on our Web site to enable the use of such functions as customization for the added convenience of repeat users of the site. Although access log information may be used for such statistical analyses as surveys of site usage frequency, it will not be used in combination with information enabling the identification of individual users. While users may configure their browser to disable cookies, this may result in the inability to use some services.

※Cookies: This technology enables information from Web sites to be stored on and retrieved from browsers.
Warranty and Limitation of Liability

Individuals may use this site at their own risk.
SECOM Trust Systems will not be liable in any way for any damage caused by the use of information obtained from our Web site or from other Web sites to which links are provided on our site. Individuals accessing this site will be deemed to have done so of their own free will, and all responsibility regarding the use of this site will lie with said individuals.
Governing Law

This site is managed in its entirety by SECOM Trust Systems.
Although this site is accessible from anywhere in the world, individuals accessing this site will be deemed to have agreed to be bound by the laws of Japan and the ordinances of the Tokyo Metropolitan Government with respect to the use of this site. |
|